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Terms and Conditions

Last updated: 3 Sep 2025

Welcome to Millab Sdn. Bhd. (1584373-D). By accessing or using our website www.blancebymillab.com and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use this Site.

1. General

1.1 These Terms and Conditions apply to all visitors, users, and customers of this Site.
1.2 We reserve the right to update, amend, or replace any part of these Terms at any time. Continued use of the Site constitutes acceptance of the updated Terms.

2. Eligibility

2.1 You must be at least 18 years old or have the consent of a parent/guardian to use our services.
2.2 By placing an order, you represent and warrant that all information provided is true and accurate.

3. Products and Services

3.1 All descriptions, images, and specifications of products are provided for informational purposes only.
3.2 We reserve the right to discontinue or change products without prior notice.
3.3 Prices are displayed in [currency] and are subject to change without notice.

4. Orders and Payments

4.1 By placing an order, you agree to purchase the selected products under these Terms.
4.2 Orders are subject to acceptance and availability.
4.3 We accept payments via [Visa, MasterCard, ApplyPay, GooglePay, etc.]. All transactions are processed securely.
4.4 We reserve the right to cancel or refuse any order at our discretion.

5. Shipping and Delivery

5.1 Orders will be shipped according to our Shipping Policy.
5.2 Delivery timelines are estimates only and may vary depending on courier and location.
5.3 We are not liable for delays caused by courier services, customs clearance, or force majeure events.

6. Refunds and Returns

6.1 Refunds, returns, and exchanges are governed by our Refund Policy.
6.2 Only eligible products in original, unused, and unopened condition may be returned (unless defective).
6.3 Shipping costs for returns are non-refundable unless due to our error.

7. User Responsibilities

7.1 You agree not to use the Site for unlawful purposes or in violation of any applicable laws.
7.2 You must not attempt to hack, disrupt, or interfere with the Site’s operation.
7.3 You are responsible for maintaining the confidentiality of your account details.

8. Intellectual Property

8.1 All content on this Site, including logos, images, text, and design, is owned by Millab Sdn. Bhd. (1584373-D) and protected by copyright laws.
8.2 You may not reproduce, distribute, or use our content without prior written permission.

9. Third-Party Services9. Third-Party Services

9.1 The Site may include third-party plugins or links (e.g., WhatsApp chat widget).
9.2 We are not responsible for the accessibility, accuracy, or privacy practices of third-party services.

10. Limitation of Liability

10.1 We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site.
10.2 Products are provided “as is” without warranties of any kind, except as required by law.

11. Privacy Policy

11.1 Your use of the Site is also governed by our Privacy Policy.
11.2 By using our services, you consent to the collection, use, and disclosure of your information as described therein.

12. Governing Law

12.1 These Terms and Conditions are governed by the laws of Malaysia.
12.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

13. Contact Us

If you have any questions regarding these Terms, please contact us at:

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